Salesforce Insights in 5 Minutes·Issue #197·For AI enthusiasts
Agentforce Now Has to Prove It's Worth the Investment
Salesforce AI has moved past the "just try it" phase - pilots and experiments are over, and companies are now either scaling up Agentforce or quietly pausing it. The hype is fading, and the real challenges are surfacing: messy data, unclear ownership, cost, trust issues, and the big question - is it actually worth the money? This isn't because the tech failed, but because just showing people are using it isn't enough anymore. Salesforce AI now needs to prove real value, not just adoption.
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