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Salesforce Insights in 5 MinutesIssue #197For AI enthusiasts

Salesforce's New AI Agent Piper Might Be a Little Too Human

Salesforce just rolled out Piper, a new AI sales agent, plus a bunch of other AI agents, showing them off at Dreamforce 2026 and across their site. Sure, these tools pack real functionality - but something about how they're designed feels a bit off, almost too human. And it's not just one person's gut reaction - other Salesforce folks have mentioned feeling the same weird vibe.

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