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Salesforce Insights in 5 MinutesIssue #196Dreamforce 2026

'How Do We Even Start?': The Agentforce Question That Dominated Dreamforce

AI's moving fast, but a lot of regular folks feel stuck at the starting line. Salesforce's Agentforce, launched in 2024, is a good example - confusing pricing, constant rebrands, and a flood of new features have left many more baffled than excited. It's not just Salesforce's problem either; every AI vendor is racing to cash in on the hype. The real issue? Adoption is lagging because people simply don't know where to begin, even as companies push full speed ahead toward the "finish line."

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